Live Streaming Alcohol Classes vs In-Person Classes: What Works Best?

The Pros and Cons of Live Streaming Responsible Service of Alcohol Classes

As a Responsible Service of Alcohol instructor, I was nervous about diving into the Live Streaming world. I had no idea how that would work, All I had known was standing in front of groups of people and moving about amongst the students. How could I sit in front of a computer and be able to express my concern, my passion? But in today’s digital age, live streaming has emerged as a popular alternative for meetings, classes and more. It became essential to weigh the pros and cons of Live Streaming to traditional in-person classes. So, I sat down and looked at the advantages and disadvantages of both.

The Pros of Live Streaming RSA Classes

Accessibility: One of the most significant advantages of live-streaming RSA classes is the accessibility it offers. Participants can join the class from anywhere, reducing the need for travel and making it easier for individuals from various locations to participate. This is beneficial for small and large establishments where in-person training options may be limited by space, time constraints, or the number of employees. With Live Streaming management can tell all employees to take a class by a certain time, and people can attend classes at their convenience (more or less). I personally offer a minimum of 3 live streaming classes a week, mornings and evenings. People literally do not even have to get out of bed to attend a live streaming class.

Cost-Effectiveness: For many establishments, live streaming can be a more cost-effective solution. With fewer related expenses such as employees having to drive into work early or on their day off. People missing part of their shift to take the class. Live Streaming can broaden the scope of who can afford training, ensuring that all employees receive the necessary education without breaking the bank.

Flexibility: Live streaming allows for greater flexibility in scheduling. I offer 3 live streaming classes a week. Classes can also be organized at varying times, accommodating differing shifts and busy schedules. This ensures that more employees can attend, leading to higher completion rates and more knowledgeable staff working in hospitality settings.

Advanced Technology: Utilizing features such as screen sharing and presentations dynamically enhances the learning experience. Instructors can show videos, graphics, and other visual aids that can complement their teaching, making key concepts more memorable and easier to understand.

The Cons of Live Streaming RSA Classes

Reduced Interaction: One of the starkest downsides to live streaming is the diminished interaction between the instructor and the participants. In-person classes foster engagement through discussion, group dynamics, and immediate feedback. Role playing and games—integral components that can reinforce learning through experience—are less effective when conducted online. physical movements and demonstrations to convey best practices effectively. This limitation becomes particularly pronounced in a live-streaming format, where physical cues and body language may not translate effectively. In-person training allows for hands-on experiences, enabling participants to learn through observation and imitation. The lack of a physical presence means participants may feel less inclined to engage actively, hindering the overall atmosphere of collaboration.

Challenges in Engagement: Keeping participants engaged in a live-streamed format can be daunting at the least. While the benefit of doing classes from anywhere can be great, the potential for distractions in participants' home or work environments is significant; unlike a dedicated classroom setting, attendees may find it easier to disengage from the training when they are comfortably seated at home. While technology can help with monitor sizes, it cannot fully compensate for the dynamic energy that comes with face-to-face interaction, making it challenging to maintain enthusiasm and focus.

Technical Difficulties: Live streaming is susceptible to various technical challenges, from connectivity issues to platform glitches, which can interrupt the flow of the class and frustrate participants. Unlike traditional classrooms, where instructors can rely on tried-and-true methods, online platforms require a certain level of technical competence from both the instructor and participants.

My Takeaway

Recognizing the strengths and weaknesses of both live-streamed and in-person Responsible service of alcohol classes is important for instructors and establishments alike when deciding on the most effective training method. It is evident that live streaming offers valuable benefits in terms of accessibility and flexibility. However, it is an ongoing challenge to make the live streaming environment engaging for all of the attendees.

As an instructor, I like to find creative solutions to the challenges posed by live streaming. I utilize a larger monitor to better gauge participant reactions is one effective step taken to enhance engagement. When I can see participants’ facial expressions, body language, and reactions more clearly, I can gauge whether participants are bored, confused, or intrigued by the material, offering the opportunity for real-time adjustments to the instructional pace or content.

Researching and understanding the unique characteristics of each establishment is crucial in both in person and live streaming classes, and personalizing discussions in a live stream is very effective in getting and holding people attention online. I am able to address each attendee and ask questions or give examples relating to their actual place of business and their specific jobs.

Ultimately, while live streaming responsible service of alcohol classes allows for greater accessibility and flexibility, it cannot fully replicate the richness of in-person learning experiences. Striking the right balance between the two formats can pave the way for more effective training solutions. Addressing these pros and cons can guide instructors in delivering impactful, responsible service of alcohol training that meets the diverse needs of the hospitality industry and its workforce.